Insight Hospitality |
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At Insight Hospitality, we’re about formulating and implementing targeted strategies and solutions for your hospitality business. We’re a Western Australian consultancy with a desire to give you strong and powerful insights into your operation in Perth and the south-west of the state. We craft those insights into innovative and unique service offering to your customers.

How do our services work?

In short, many different ways! Typically, we deliver our services through bespoke packages – a suite of services that are agreed between us and the client that will best benefit our client’s operation.

Our packages are either for a fixed term (three or six months, for example), or on a monthly retainer that works through Continuous Improvements Solutions on a systematic basis.

What’s our big picture?

One of our primary ends is targeted strategies and solutions for your hospitality business. We want to add value and, through this, make your business stronger and more profitable.

Sometimes it’s easier to see strengths, weaknesses and areas for growth from outside the business than it is from within. When this is coupled with extensive experience in the hospitality industry, this capacity becomes even more compelling and powerful. That’s what we bring to the table!

What can we see that perhaps you can’t?

As hospitality businesses, it’s easy to adjust to what’s ‘normal’ without necessarily questioning the possibility for anything different.

Those long queues at lunchtime? They’re just normal. Those problems with staff rosters? We’ve always had them. The issues we’ve had late deliveries from our suppliers? It’s always been that way.

We challenge the status quo and ask ‘what if?’ rather than settle for what is. We find this opens the door to unexplored potential and profitability.

Who’s behind Insight Hospitality?

Scott Wheeler is a hospitality professional with twenty years of experience within the industry combined with six years in customer service roles within award-winning establishments.

Scott cut his teeth as a chef in commercial kitchens, restaurants and cafés in and around Perth and has combined his knowledge of kitchen operations with business acumen to establish Insight Hospitality.

Combined with the others on the Insight team, the collective experience exceeds 50 years.

The business is new, but his experience has been formed over long shifts, much study of the industry, and years of business development. Scott brings with him a powerful armoury of tools that can be used to start your business strong or move your business to the next level.

How do we get started?

Many good things can begin with a cup of coffee and talking about your hospitality business is no different.

Our starting point is a no-obligation meeting that gives us an understanding of where your business is at right now. Whether it’s a start-up or a mature operation, it does not matter to us, our first port-of-call is establishing the lay of the land right now. From there we can figure out whether we’ll be of benefit to you and, if so, how we’d go about working together.